Touch-screen voting puts state out front

But technology is imperfect, experts report

02/10/04
By Danny Jacobs, Capital News Service
Maryland's decision to use touch-screen voting machines in its March 2 primary has moved it to the forefront of nationwide election reform, according to a report released last month.

Questions about the reliability of the new machines in a large-scale election have some wondering if the forefront is where Maryland should be.

Still, state officials say some change is better than a repeat of the contested presidential election of 2000.

"There will never be a perfect election," said Rep. Steny H. Hoyer, a Democrat from Saint Mary's County. But with polls showing voters split politically, Hoyer said there is "a premium on accurate elections."

Toward that end, he sponsored the 2002 Help America Vote Act, which gets its first test this year. Elements were on display in New Hampshire's presidential primary, though not a touch-screen system.

The law gives states nearly $4 billion to educate voters and poll workers and to replace punch-card and lever machines with more modern voting equipment. It also calls for the creation of statewide vote databases and requires first-time voters who registered by mail to show proof of identity at the polls if they did not provide that identification with their registration.

"The whole objective of (the act) is to make it easier to vote, provide assurance for voters and ensure there is no cheating," Hoyer said.

Maryland has already met most of the law's requirements - it was granted a waiver on creating a voter database - and is one of only two states, along with Georgia, that will use statewide touch-screen voting, according to Electionline.org, a non-partisan Web site devoted to election reform.

Maryland is "one of the few states that went ahead of the pack," said Dan Seligson, editor of eEectionline.org. "They took a long look at their deficiencies and created a top-down, controlled system."

The move away from optical scanners, punch cards and levers has not been without controversy.

A study by computer experts found security flaws in machines made by Diebold Election Systems, an Ohio-based company that has a $55 million contract to provide more than 11,000 machines to Maryland. The study warned that multiple votes by the same person could be cast, but the state went ahead with the purchase after a review by a private consultant and assurances that the glitches could be fixed.

During the 2002 elections, Allegany, Dorchester, Montgomery and Prince George's counties used Diebold machines without any major incidents. Any problems reported with the machines have not been software-related, but have been along the lines of electrical outages, Hoyer said.

While Diebold machines have performed well around the country, they have not yet been used in a statewide vote, Seligson noted.

Hoyer concedes that problems with the accuracy of Diebold-tallied results are possible. Errors, either mechanical or human, have always been part of the election process, he said. But he believes the touch-screen system is the best way to cut down on mistakes.

"This voter system is more user-friendly. It's easy to use and easy to understand," Hoyer said. "I have far greater confidence that Americans will vote and be confident in their vote."

That confidence could be shattered by a close or contested vote, Seligson said. Since the touch-screen systems do not keep a paper record of votes, he said, people could become suspicious if it came down to one or two machines that miscounted votes.

"If a recount is necessary, calls will grow louder for paper trails," he said.

Congress is already considering an amendment requiring a paper trail, but Hoyer said Friday it is too soon to judge if that will be necessary.

Suspicions have already been raised by a November letter for a Republican fund raiser at Diebold Chairman and CEO Walden O'Dell's house. O'Dell's letter vowed to "deliver" Ohio's electoral votes to President Bush, but Diebold said the letter reflected O'Dell's personal views, not the company's.